FAQ

What do I do if I have a question, comment or concern?

Please email Fran at fransglitterandmore@gmail.com with any questions, comments or concerns.

 Is there a group where I can post all my glitter creations?

Yes! Join us on Facebook, Fran’s Glitter & More, LLC.

 Is there a coupon code?

First time orders can use the code NEW2021 for 10% off your order. However, this code cannot be used for a monthly box.

 I ordered a monthly box as my first order; can I still use the code?

Unfortunately, no, the monthly box is considered your first order.

 

 What is your processing and shipping time?

The processing time is 1-2 business days, and the shipping time is 2-8 business days depending on your selection. Shipping is subject to change due to unforeseen circumstances.

 I am international, can I still order?

Yes you can! But, please contact Fran BEFORE placing your order to ensure proper delivery.

 Do the glitters come in shakers?

Yes, each glitter comes in a shaker at no extra cost.

 Is the glitter measured by volume or weight?

All products are measured by weight. Glitter is 2 oz by weight and Micas are 10g by weight. 

 Why is a color I want out of stock?

Due to high demand, some colors might be out of stock. Fortunately, they will be restocked in the future.

 Why are there tiny hairs in my glitter?

“Tiny hairs” are uncut glitter pieces. They are normal to find in glitters. They are not noticeable under epoxy. If they bother you, you can pluck them out easily with tweezers. As this is not very common, it does happen. 

 Why is my glitter not as shiny under epoxy?

Due to the nature of glitter and epoxy, some colors do not shine the same as they do in the bottle. We recommend testing a small batch under epoxy to see if you like the results before using on your final product.

 Why is my glitter powder-like?

Fine glitters have the appearance of powder before epoxying due to the size of the glitter particles.

 Why does my glitter not look exactly like it did on my screen?

Due to the many variations in monitors and browsers, colors may appear different on different monitors.